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Created by Top Agents for Top Agents
Offer Truly Spectacular Service
with Client Concierge
Work with a concierge team who are partners in your success
MEET OUR LEADERSHIP TEAM
Founder & CEO
Steve Nickerson is 100% Pro REALTOR and committed to preserving the role of the traditional agent in real estate. His mission is to help others Disrupt the “Disruptors” – like platforms and DIY offerings – by delivering tools and world-class experiences to real estate consumers that keep the agent the trusted source and guide for the future.
As an agent, Steve is a Top 1% performer in real-estate whose recent accomplishments include:
- One of the Highest Sales Volume in Metro Denver for 2020
- Working as a Team Leader for OneHomeColorado
- Owning and operating a top KW brokerage
Steve credits his 30 years of success in real estate to his ability to take care of people with professional service that garners tangible results and makes memorable experiences. Steve understands the real estate industry. And he knows what’s at stake if Realtors don’t innovate their business with stand-out service.
Steve initially created Client Concierge for his real estate business and has now expanded to serve other like-minded real estate
Director of Concierge Services
Erin is passionate about assisting in providing exceptional experiences for clients and colleagues. She gained valuable insight serving in various customer service-based positions that centered on customer satisfaction and taught her how to listen and provide a positive experience. Through her time working at Nordstrom, she learned many important aspects about how to set apart the customer’s experience from the competitors by going above and beyond.
Erin’s client dedication and love of helping others led to her role as the Director of Client Care for OneHome Colorado, where she combined her customer service background with her passion for Real Estate. This client care role reinforced her belief in the importance of building and maintaining client relationships as well as providing necessary support to team members. She now applies this knowledge and experience to helping the CC team provide premier customer service to your client base.
Agent Care & Support
Ellie has always had a knack for building report with her clients. She spent many years working as a hairstylist where she developed her love for communicating and listening to her customers. Her ability to develop relationships with her clients led her to her dream job of sales. Growing up in a family of real estate, she has seen first hand how rewarding it is helping someone purchase a home. Client Concierge is not only about helping real estate agents, but it’s about making sure the clients are taken care of. Her work ethic, positive attitude, and her drive to make sure her customers are heard is why she is such an excellent addition.
Agent Care & Support
Having built a fulfilling and successful career in real estate sales and customer service, Jeanne knows how to make a positive impact on clients. Jeanne’s particular experience in new home builds has taught her how to listen to what the customer wants and assist them to successfully achieve their goals. Because of her notable client interactions in her past position, Jeanne was awarded the Colorado Top 3 Sales Producer Award. Now, Jeanne is applying her skills and experience to serving and supporting real estate agents through Client Concierge, so they can grow their business with exclusive services and premier client care.
“Here’s the deal —it’s not the clients’ job to remember us. It’s OUR job that they never forget us.”
– Steve Nickerson
Be the agent they’ll remember and rave about
People Need People…Not Platforms
Every good real estate transaction comes down to the people sitting at the negotiating table.
But top agents know that building a bullet-proof real estate business depends on how we serve people.
Help your clients turn their house into a home
Don’t just sell property, give them perks and on-going care
Provide service that turns clients into your best brand advocates
Client Concierge was created by top agents to help top agents, like you, stay competitive and stand-out with stellar services that clients will never forget.
Add the Awesome Without Extra Effort
Let Client Concierge be your partner in on-going client service.
Maximize efficiency and serve your clients better with our simple user-friendly process:
Register for Client Concierge
Select from one of our subscription packages for on-going and exclusive client care to boost your brand.
Elevate Clients' Experience With Way Less Work
Let CC work on your behalf to give clients access to the services and perks they’re looking for.
Stay Relevant & Grow Your Business
Stay top-of-mind while generating leads and return business with exclusive, on-going client services.
Streamline your on-going service & stay top-of-mind
Offer Exclusive Services to Increase Your ROI
Hear from agents who did just that….
"For over a decade I have waited for a turn-key service like Client Concierge to stay connected and top-of-mind to my past clients by showing my genuine and continued appreciation for their business and referrals. World class service post-closing is an invaluable asset and investment—wisest way to spend my money, so I am able to invest my time focusing on providing my current buyers and sellers with the world class service they deserve from me right now."
Shelley Pies | EXP Real Estate